Saint Catherine's Hospice are committed to safeguarding and promoting the welfare of vulnerable adults and we expect all our employees and volunteers to share these values.
Applicants must share all relevant information that we have requested within our application form. Suitable applicants will not be refused employment because of offences or conduct which are no longer relevant, we do however require you to be open and honest throughout this application form. Should you withhold any details during the recruitment process we have the right to withdraw your application or offer of employment.
Starting with your most recent employer, please detail your employment history below. As part of our safer recruitment processes we require a full employment history from leaving full time education to present. This can, however be in the form of your CV.
Please provide a supporting statement below. You should detail how you meet the criteria within the person specification and the qualities, values, behaviours and experience that you could bring to the role.
Please provide contact details for at least two referees who are able to comment on your suitability for the job you have applied for. The first referee MUST be your current/ most recent employer. Professional references will not be accepted from work colleagues who are not authorised to provide professional references in an official capacity on behalf of the organisation, or from people writing solely in the capacity of friends, or from relatives.
First Referee - Current/ Most Recent Employer
Second Referee
Saint Catherine's Hospice will seek references on successful candidates and will approach previous employers for information to verify particular experience or qualifications. If your current/ most recent employment is working with vulnerable adults and/ or children, your current/ most recent employer will be asked about disciplinary offences relating to vulnerable adults and/ or children (including any conduct related to safeguarding concerns).
Due to the nature of the organisation, your current/ most recent employer will also be asked whether you have been, or are currently, subject to any safeguarding related investigations or concerns, and if so, the outcome of any enquiry or disciplinary procedure including any referrals to the Disclosure and Barring Service (DBS), other professional bodies or police.
Relationships
Right to Work
Overseas Checks
Criminal Record Checks
We will only ask candidates selected for interview to complete a self declaration form or provide a written disclosure statement to give them the opportunity to provide sufficient information. DBS checks will only be carried out on successful candidates at the appropriate level for the role applied for.
DBS Barred Lists
This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred List check (i.e. Adults, Children or Both). It is a criminal offence to apply or accept a position working with vulnerable adults/ children if you have been barred from engaging in regulated activity.
Thank you for taking the time to complete the application form. Following the closing date we will be in touch to confirm whether you have been successful to the next stage of our recruitment process.
If you have any queries in the meantime, please call HR Services on 01723 351421.
- I confirm that my details are complete and correct
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- Job Title: Relief Manager
- Job Reference: CB1477252WhiRM
- Location: Whitby & Scarborough
- Salary:
Role: Relief Manager – Whitby & Scarborough Area
Salary: £24,441 per annum
Hours: Zero hours up to full time (availability to work up to 5 days across 7, including weekends and bank holidays)
About Us
At Saint Catherine’s, we are embarking on an exciting journey of growth and innovation as we approach our 40th Anniversary – a milestone that celebrates four decades of providing compassionate care to our community. This period of expansion creates a range of opportunities for dedicated individuals to join our team.
As we respond to the evolving needs of our community, we are expanding our services while remaining committed to delivering specialist care in our Palliative and End of Life Care Unit. We are delighted to introduce new services, including Respite, Convalescent Rehabilitation and Symptom Management, reflecting the increasing demand for these much-needed services, including the valued return of Respite Care. In addition, our Wellbeing services will be enhanced to provide a comprehensive programme of activities and therapies, supporting people across all areas of our care.
To help us achieve this vision and mark this pivotal chapter in our history, we are recruiting for a number of exciting new roles. If you are passionate about making a real difference, we would love you to join us on this transformative journey.
About the Role
Are you a dynamic and innovative professional eager to be at the forefront of an exciting venture, where fashion meets compassion and every purchase supports our mission of providing exceptional care?
As a Relief Manager, you will be responsible for managing and supporting teams of volunteers to maximise profit and achieve agreed targets and KPIs, ensuring exceptional standards are maintained across our shops. You will combine commercial awareness with creativity, leading your teams to deliver outstanding customer service and presentation to maximise income.
You will provide cover across our Whitby and Scarborough shops for managers’ rota days, annual leave and absence, working closely with our Retail, Marketing and Fundraising teams to promote the shops within the community and support the continued growth of our charity retail operation.
This role offers flexibility from zero hours up to 37.5 hours per week, with availability to work up to five days out of seven.
About You
You will:
• Be highly organised with a strong interest in charity retail
• Have excellent communication skills and a positive, professional work ethic
• Have experience of working towards and achieving sales targets
• Be a strong team player with the ability to inspire and motivate volunteers
Why Join Us?
At Saint Catherine’s, you will be part of a supportive, forward-thinking organisation where your contribution truly makes a difference.
We offer:
• The opportunity to make a meaningful impact for patients and families
• A collaborative and supportive working environment
• A competency-based development programme
• Employee Assistance Programme
• Subsidised meals in Flavours Bistro
• On-site gym
• Staff discount in our charity shops
If you can bring fresh ideas, a forward-thinking mindset and the ability to adapt in an evolving retail environment, we would love to hear from you.
Application Process
For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.
To apply, please submit your application highlighting your relevant experience and explaining why you are the ideal candidate for this role.
Closing date: 25 January 2026
Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures. An enhanced DBS check will be required for this role.