Saint Catherine's Hospice Careers

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Personal Details

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Safer Recruitment Commitment

Saint Catherine's Hospice are committed to safeguarding and promoting the welfare of vulnerable adults and we expect all our employees and volunteers to share these values.

Applicants must share all relevant information that we have requested within our application form. Suitable applicants will not be refused employment because of offences or conduct which are no longer relevant, we do however require you to be open and honest throughout this application form. Should you withhold any details during the recruitment process we have the right to withdraw your application or offer of employment.

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Starting with your most recent employer, please detail your employment history below. As part of our safer recruitment processes we require a full employment history from leaving full time education to present. This can, however be in the form of your CV.

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Please provide a supporting statement below. You should detail how you meet the criteria within the person specification and the qualities, values, behaviours and experience that you could bring to the role.

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References

Please provide contact details for at least two referees who are able to comment on your suitability for the job you have applied for. The first referee MUST be your current/ most recent employer. Professional references will not be accepted from work colleagues who are not authorised to provide professional references in an official capacity on behalf of the organisation, or from people writing solely in the capacity of friends, or from relatives.

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Saint Catherine's Hospice will seek references on successful candidates and will approach previous employers for information to verify particular experience or qualifications. If your current/ most recent employment is working with vulnerable adults and/ or children, your current/ most recent employer will be asked about disciplinary offences relating to vulnerable adults and/ or children (including any conduct related to safeguarding concerns).

Due to the nature of the organisation, your current/ most recent employer will also be asked whether you have been, or are currently, subject to any safeguarding related investigations or concerns, and if so, the outcome of any enquiry or disciplinary procedure including any referrals to the Disclosure and Barring Service (DBS), other professional bodies or police.

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Relationships

Are you related to or do you have a close personal relationship with any employee or Trustee of Saint Catherine's Hospice * Yes No

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Do you require permission to work in the UK? (please note you will be required to provide evidence of your right to work in the UK * Yes No

Overseas Checks

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Criminal Record Checks

We will only ask candidates selected for interview to complete a self declaration form or provide a written disclosure statement to give them the opportunity to provide sufficient information. DBS checks will only be carried out on successful candidates at the appropriate level for the role applied for.

Thank you for taking the time to complete the application form. Following the closing date we will be in touch to confirm whether you have been successful to the next stage of our recruitment process.

If you have any queries in the meantime, please call HR Services on 01723 351421.

About My Application

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Job Details

Job Title: Collection & Delivery Driver
Job Reference: TA1457679ScaCDD
Location: Scarborough, North Yorkshire, United Kingdom
Salary: £12.53 per hour

JOB DESCRIPTION

Title of Post: Retail Collection & Delivery Driver
Reports To: Donation Centre Manager

Job Purpose

To support the hospice retail department by ensuring the efficient and safe collection and delivery of donated goods, furniture and stock, while providing excellent service to donors, customers, and volunteers. The role includes maintaining hospice vehicles, supporting shop teams with stock management, ensuring shops are safe and clear of waste, and assisting with events or fundraising activities when required.

The post holder plays a key role in helping hospice shops achieve their income targets, supporting the overall fundraising efforts of the organisation.

Key Responsibilities

Retail & Fundraising Support

Collect and deliver donated goods, furniture and stock from donors, customers, and between hospice shops, ensuring items are handled safely and respectfully.
Distribute stock across shops to maintain appropriate stock levels and support income generation.
Provide excellent customer service when collecting from or delivering to donors, ensuring a positive experience that reflects the values of the hospice.
Keep shops clear of rubbish and unwanted items, disposing of these appropriately via recycling centres or other approved methods.
Accurately maintain records of collections, deliveries and other work-related documentation.
Support shop managers and volunteers as required, including assisting with moving stock or furniture within shops.
Assist the retail and fundraising teams at events, functions and promotional activities when required.
Ensure all Health & Safety requirements are adhered to, including safe manual handling and vehicle loading/unloading procedures.
Contribute to achieving retail financial targets by working collaboratively with staff, volunteers and donors.

Vehicle Care & Maintenance

Ensure hospice vehicles are kept clean, tidy and roadworthy at all times.
Carry out basic daily, weekly and monthly vehicle checks, reporting any defects promptly.
Arrange servicing, MOTs and repairs at agreed times in line with hospice procedures.
Ensure the security of hospice vehicles and donated stock at all times.
Maintain accurate vehicle usage logs and associated paperwork as required.

Training & Development

Complete all required mandatory and role-specific training, including online training modules, within agreed timescales.
Participate in ongoing training and development opportunities relevant to the role.

General Duties

Report and record all accidents, incidents and near misses in line with hospice policy.
Weekend work may occasionally be required to support collections, deliveries or fundraising events.
Carry out any other reasonable tasks or responsibilities as requested by the Line Manager, Senior Management or Chief Executive, including support to other hospice departments where necessary.

Standard Hospice Duties & Responsibilities

Maintain confidentiality at all times.
Adhere to Health & Safety at Work legislation, taking responsibility for your own safety and that of colleagues, volunteers, patients and the public.
Be aware of fire procedures and attend mandatory fire safety and other training as required.
Attend and complete all mandatory training relevant to the role (including online training) as directed by your Line Manager.

Person Specification

Essential:

Full clean driving licence (including ability to drive a 3.5 tonne van).
Experience of driving in a work capacity.
Good level of physical fitness (role involves lifting and moving furniture/stock).
Strong interpersonal and customer service skills.
Ability to work flexibly across different locations and occasional weekends.

Desirable:

Experience in a retail, charity shop or logistics environment.
Knowledge of manual handling techniques.
Awareness of Health & Safety practices.

Note:
This job description reflects the immediate requirements and objectives of the role. It is not exhaustive but provides a general overview of duties. The role may change in detail in response to evolving organisational needs and will be reviewed in consultation with the post holder.